Overview
What it was about.
Service technicians documented their jobs on paper and transferred them into the system in the evening — if at all. Reports often reached the office only days later.
Starting point
- Paper-based documentation, error-prone and slow
- Often no signal at the job sites
- Reports arrived at the office with long delays
Our solution
- Native iOS & Android app with clear job lists
- Digital checklists and photo documentation
- Fully offline-capable with automatic sync
The outcome
- Reports are in the system the same day
- No more lost or illegible notes
- Higher satisfaction among technicians and customers
Technology
What we built it with.
FlutterDartREST APISQLite
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